Troubleshooting

Having trouble pushing buttons while talking on the phone? If your phone has a proximity sensor, be sure to move the phone away from your face before trying to do something, including ending the call. The proximity sensor is designed to keep you from pressing buttons by accident with your face.

Phone is silent after you turn it on? It could be in the lock screen. Press your Power key and you should hear feedback saying the screen is going on or off. When the screen is on, but unlocked, swipe your finger to unlock the screen.

Unable to navigate? If you think you're on a screen with buttons or controls but the directional controller has no effect when you move it in any direction, here's what to do:

1. You might be focused on a control that's not accessible, like a big scrolling list of terms of service - but there still might be something else accessible on the screen. Try going down a lot to get past the current control.
2. Sometimes, nothing on the screen is focused at all, but you can fix it by touching the screen with your finger. Be careful of tapping, which could click on a button that you don't want to press. Instead, try slowly swiping the screen with a diagonal motion from corner to corner, then move your directional controller. This usually gets you un-stuck and focuses a control.
3. Finally, you might be on a screen that's not accessible at all. As an example, if you did a search on the Market, the "no results found" screen won't read anything, so in this case you'd just want to go back.

If you're still having trouble, the best resource is to join and post messages to the eyes-free mailing list. Remember to tell people what phone you're using and what Android version it has.